Frequently asked questions for Harvester

Need help to get your email voucher or sign up

If you have not received an email voucher or are having problems signing up, please find a pub and contact our Support Team.

Baby food

All of our restaurants now offer baby food on the Harvester menu. In some of our businesses we have a facility to heat up baby food at baby stations and in others we can heat baby food in our microwave provided the original sealed packaging is unopened. However we're unable to heat home-prepared baby food but can offer the facility of hot water at the table.

Bookings

Although Harvester take bookings at selected times, this is subject to availability and within the discretion of the Manager of the Harvester. Acceptance of a booking is largely dependent on the size of the business, layout and location and is therefore impractical for Head Office to enforce one rule on all.

To enquire about making a booking we advise you to call the Harvester you wish to visit direct. You can find your local Harvester on our website.

Childrens menu age limit

Our kids' menu is for children under 10 years of age.

E-cigarettes

For the comfort of all of our guests Mitchells & Butlers do not allow the use of electronic cigarettes within our premises. Although we realise that the fumes are just vapours and non harmful, this is not clearly understood by everyone and can lead to confusion for others. Therefore, to prevent this, we request that guests do not use this product in our premises.

Menu prices

To find menu prices, please use the "Find your local Harvester" tool on our homepage and select the restaurant you wish to visit. From there you can view the relevant menus and prices.

Menu changes

Harvester is a mass market brand and we do endeavour to improve our menu and cater for as many of our guests as possible.

There is a lot of "behind the scenes" work that goes on in our menu development and we currently change our menu twice a year, where we make seasonal adjustments to the menu and review any less popular products in view to introducing new items.

If you'd like to make a suggestion or simply offer feedback regarding our menus, please find a pub and contact our Support Team.

Nutritional information

You can find nutritional information for our menus on our nutrition page.

Online feedback survey

You can let us know how your visit went using our online feedback survey. Please note this survey is designed for evaluation purposes only and therefore a personal response cannot be provided.

Pricing

As a brand Harvester have a tiered pricing policy dependant on location. As a brand we strive to retain our value for money offer, but in certain businesses it is not possible to absorb the overall cost of operating in certain areas of the UK.

Proof of Age

Should a guest look under the age of 21, then identification will be asked for, of which only the following will be accepted:

  • Proof of age card with "PASS" accredited hologram
  • International passport (including military ID cards)
  • UK photo-card driving licence (full or provisional)

Our Challenge 21 scheme is firmly embedded within the Company. In line with police guidance, our pub teams are fully trained to recognise and accept the above forms of ID.

NOTE
By law it is an offence to sell alcohol to a person aged under 18. However, a 16 or 17 year old is allowed to drink beer, wine or cider with a table meal provided that an adult purchases the drink. An adult must accompany the 16 or 17 year old(s) at the table meal. As a retailer of alcohol, we are mindful of our duty of care to our customers, staff and the wider community. It is therefore Mitchells & Butlers' Company policy not to allow under 18s to consume alcohol on our premises under any circumstances.

Vouchers on smart phone/device

Harvester now accepts vouchers on your smart phone/device. You will be asked to fill in a quick sign up form and don't forget, our vouchers can be used at any of our Harvester restaurants nationwide (unless otherwise specified).